Download the SeeClickFix mobile app from the Apple or Android app store.
When the app first launches, if prompted for a location, enter ‘College Park, MD’ to get to UMD’s SeeClickFix screen.
2. Register for a SeeClickFix Account (optional, but required to qualify for promotion)
Click on ‘Profile’ in the lower right corner
Click ‘Register.’ (Android users: Also click ‘Sign up for a SeeClickFix account.’)
On the Create New Account screen:
Enter your UMD email for your login ID, contact details and password, then click ‘Create Account’
You must create a password
Do not select the option to ‘Use Another Service to Create an Account’
The system will email you a one-time passcode to enter for authentication purposes
On the Complete Registration screen, enter your email, display name and a default UMD location for future use, agree to the Terms of Use, and click ‘Register’
3. While on campus, report issues on the spot and in real time
Only report non-emergency outdoor physical issues on campus
Ensure your location services are ‘on’
In the SeeClickFix app, click the plus (+) sign to start
Enter the issue, location, photo, details as prompted by the app(the order will vary depending on whether you have an Android or iPhone device)
You may be prompted for permissions to your phone’s camera and location services
Location tip: Drag the map to put the pin at your current location (the pin does not move)
Notes
The system is monitored Monday through Friday 9 a.m. – 5 p.m. when UMD is open
Using the “Show Your Identity” option enables you to receive email updates (the other options have limited feedback functionality)
SeeClickFix is a public platform and reports are viewable by other users; your display name can be seen by others, but not your contact information
